Monday, May 05, 2008
(Company No. 259066A)
No. 1023, Level 9, Block B1,
Pusat Dagang Setia Jaya,
No. 9, Jalan PJS 8/9,
46150 Petaling Jaya,
Tel: 603-78771476, 603-78618980
1. CHAIRMAN MR KHOR POH WAA
(BERJAYA VACATION CLUB BHD)
2. VICE CHAIRMAN
MR RICKY YIP CHUN MUN
(COUNTRY HEIGHTS LIFESTYLE BHD)
3. HON SECRETARY
MR FRANCIS CHAN
(SWISS GARDEN INTERNATIONAL VACATION CLUB BHD)
4. HON TREASURER
MR CHOY KENG SENG
(HERITAGE GRAND VACATION CLUB BHD)
5. EXECUTIVE COMMITTEE MEMBERS
MR JOE HICKMAN
(INTERVAL INTERNATIONAL SINGAPORE (PTE) LTD)
MR GONZALO MAQUEDA
(RCI ASIA - PACIFIC PTE LTD)
MR CIRIOCO PUBLO RAJ
(SUNWAY INTERNATIONAL VACATION CLUB BHD)
at 1:12 AM
The Association of Timeshare Owners Committee (TATOC) Annual Conference Announced New plans for timeshare ownership. March 27, 2008
Posted by Bryan Connelly
“Radical” changes are set to take place in the mode of operations after the annual convention of Europe’s key vacation ownership lobby and consumer advocate group, The Association of Timeshare Owners Committee (TATOC). Their yearly conference held at the Warrington from March 7 to the 9th 2008, revealed new plans to enhance to timeshare experience for both existing and prospective owners. They have discussed the benefits behind an accreditation process that would examine and award TATOC accreditation.
TATOC is the leading association for members of any timeshare owners’ committee, association, or other similar owners’ representative organization from resorts around the UK and across Europe. The Association has members in the UK, Ireland, Portugal and Madeira, Malta, Austria, Spain and the Canary Islands.
It was felt by the entire committee that their proposed accreditation program would have a considerable positive impact on the marketplace. Secretary General to TATOC, Henry Taylor said “the board has unanimously supported the proposed accreditation process. We feel it is one of the ways that the interest of all timeshare owners and users can be protected. It will also play a positive part in changing the participation of timeshare. The introduction of this service fits with the new mission for TATOC.” This will affect all 250,000 timeshare users at seventy member resorts. The process will require participating resorts to pass a stringent examination procedure that will scrutinize service levels and the full guest experience.
This will allow a resort establishment to display a TATOC Accreditation Endorsement Certificate in their reception area, as well as to fly a TATOC flag outside of the resort. These resorts will also be listed on the TATOC website. The board feels this will be a way to protect the investments of all timeshare owners and users. This will certainly play a positive part in changing the somewhat negative perception of timeshare.
Embracing change was the theme at this year’s conference. Marty Kandel, President of European Operations for Diamond Resorts International (DRI) explained “The past year has seen tremendous and effective changes at DRI and we’ve transformed into a true global hospitality brand committed to simplicity, choice and comfort. With more than 5,000 team members throughout 14 countries delivering exceptional levels of quality service to more than 360,000 members worldwide, I am pleased to have been invited to address the TATOC conference which has provided DRI with a unique opportunity to underscore our presence in Europe and substantiate our commitment to exceeding best practices in the vacation ownership industry.”
Vacation Property Resales sees this as an opportunity for owners to retain the value of their property. At the resale market, TATOC Accreditation would deliver great expectations for those looking to sell their properties; retaining the resale value of such vacation properties This would make these timeshares more desirable, and in-time TATOC Accredited Resorts would be sought after destinations, offering top-quality service and proven excellence! Your TATOC property will be so desirable that it will retain its value, compared to conventional timeshares on the resale market.
at 12:59 AM
written by Teena Jain.
Owning a resort may be a distant dream, but you can still enjoy a slice of it with timeshare holiday clubs. Be warned, though. Before you pack your bags, make sure you understand the high price that this comes with. It is called timeshare vacation because it allows you to share a place, typically for a week, when you buy a membership with a holiday club. There are more than six million members for such clubs worldwide and their operators are cashing in on the demand for the vacation homes. But how good are these memberships?
Timeshare vacations allow you to book a resort within a club network for a specified period. You could reserve the space for a fixed week annually, or take advantage of a floating system which usually includes club points that can be used to book accommodation in different resorts and seasons based on the points you have.
Depending on whom you ask, the consumer experience with these clubs differ. Sunil Mathur, 44, an employee of Gurgaon-based software company Mantra IT Systems Pvt. Ltd, prefers to book a hotel room, saying he did not get the services as promised by his holiday club. Mathur said he became a member of Resort Condominiums International (RCI) through an agent who told him that he could book a resort with a 48-hour notice because he had taken premium-class membership.
“Although I gave them an eight-day notice, I didn’t get a reservation when I applied. In addition, it took me eight months to get a refund (of the membership fee),” recounts Mathur.
When contacted by Mint, Radhika Shastry, managing director India, of RCI, replied: “RCI only helps in exchanging vacations of members... Even though we check the resort quality, it’s difficult to keep a tab on the overenthusiastic selling done by few of these agents.”
Nilesh Shah, chief executive of Ambit Capital and a member of Mahindra Club, shares a different experience. “Every year I go on a vacation for a week but always plan it around eight months in advance... Holiday clubs are very cost effective because through RCI affiliation one can get an apartment at $200 (approx. Rs8,000) for a week, comparable to per night cost of $200 at any of the hotels.”
These experiences suggest that holiday clubs can be fun if you plan the trip well in advance. Here are five things you need to know before buying a holiday club membership:
Booking for peak season is hard
If you pack your bags at the last minute, holiday clubs might not be a good option because you need to make reservations well in advance—up to six months if it’s for the peak season. Although, some resorts ask only for a week’s notice, the “subject to availability” rider remains.
It’s not a holiday package
Timeshare vacations only provide accommodation. You need to pay for sightseeing and food. A few clubs such as Mahindra provide discounted meals at Rs450 per person.
These are not inflation-free holidays
The lifetime membership fee could be misleading. Resort companies might not be upfront about the charges and you could end up paying as much as Rs8,000 as annual service charges. So, if the holiday club brochures claim they are offering you inflation-free holiday, make sure you know about the fine print. The annual service fee could be subject to revision.
Membership may not be for life
If a holiday club says it is offering a life membership, it doesn’t always translate into that. A life membership could cover only up to a certain number of years, ranging from 25 years up. Ask whether the membership is transferable because if for some reason you are not able to take advantage of the complete tenure, you can pass it to someone else.
Find out about the location
Check what the agents actually mean when they promise quality service. Several members have complained of poor quality and service.
at 12:40 AM